I recently read a review on a blog to the same effect. The review said that the bills of a pregnant Lady were made to show some targets. They found the reception staff to be rude, which I doubt as I have seen them taking a lot of misbehaviour, anger and very unkind words from anxious relatives day in and day out. We also should realize that the front desk staff is also over worked when there are so many discharges and admissions are happening round the clock. Hospital is making money but then they never said they were in the business for charity.Front desk staff don’t have any such targets as to inflate the bill. They are paid salaries and just do their job.They are not supposed to generate any revenue.Except for the Managers and HODs no one has to show any numbers or reach any targets,Rest of us work peacefully.
PLEASE USE public forum sensibly know every aspect of the the topic covered by you and then only can it be a useful Max Hospital Feedback other wise it just comes across as a medium to vent out your frustration.