Dear friends that is not possible at any cost because I can't sit for 2 hours in OPD and see only 4 patients.It isn't financially viable option either for me or the hospital.
There are few ways in which you yourself can help each other and help me in decreasing the waiting time.Better time management by all of us.
You realize that that your consultation time is 15 minutes please come prepared with your queries.If you wish to save time ,Please don't expect me to answer all the myths that are generated in your mind by your google search or your mom or mom in law or your friend if you wish the appointments not to run late.At the moment I do answer even your smallest query which can take up to many minutes .
Don't ask me such irrelevant questions like 'how much is the rate of baby's heart beat when I have already told you that it is normal.
Please come on time.
When asking questions Please don't keep on beating around the bush.Respect my time and automatically the schedule will run on time and thus your time will be respected too.
Other option is to let it continue the way it is............you keep on asking the questions to your heart's content and me answering them......I don't have any problem when your 15 minute appointment runs to 45 minutes because I feel you need to understand the treatment and your condition to take care of yourself better.But if the waiting time bothers you,let us all try to do our bit to stick to the 15 minute schedule.Don't yell or shout at the duty Manager.He/she isn't at fault.Don't complain against the front desk staff for my waiting time.It won't help as they are not the ones responsible for it.It is You and me.You because you have taken more than your stipulated 15 minutes and me because I have obliged you.Do you realize that in this process my opd supposed to get over by 8 pm ends by 10 pm.Do you realize that at the end I have waited along with you????Next time think over it while waiting........And also at times there can be patients whose medical history is so complex that they need to give me a detailed history and I do need to give them time genuinely as well.
Some one also told me that with increasing competition ( I think she meant a Hospital coming across the road).......if the appointments are delayed it will be a bad name for the Max Hospital. :-)) I find this comment really funny.And fortunately her husband also found it funny too.Pleaded her to keep quiet,reminding her that in this whole process she had already spent 25 minutes with me instead of her allocated 15 minutes.Reminded that she had to wait for hours for the doctor in South Africa too .